INTERNAL DISPUTE RESOLUTION

Associations must provide a "fair, reasonable and expeditious" procedure for resolving disputes between the association and its members without without charging a fee to the member participating in the process. Civil Code §1363.830(g)

Use of Low-Cost Mediation. In developing a procedure pursuant to this article, an association shall make maximum, reasonable use of available local dispute resolution programs involving a neutral third party, including low-cost mediation programs such as those listed on the Internet Web sites of the Department of Consumer Affairs and the United States Department of Housing and Urban Development. Civil Code §1363.820(b)

Default Procedure. If an association does not establish its own procedures, then the following procedures automatically apply (Civil Code §1363.840):

  1. Either the association or the member may request that the other side meet and confer in an effort to resolve the dispute. The request must be in writing. The association may not refuse such a request, and the member may not be charged a fee to participate in the process.

  2. The association must designate a board member to attend the meet and confer session.

  3. The meeting must occur promptly at a mutually convenient time and place. At the meeting, the parties must explain their positions to each other and must confer in good faith in an effort to resolve the dispute.

  4. If the parties agree on a resolution of the dispute, the agreement must be put in writing and signed by the parties. The agreement is binding and can be enforced by the courts if: a) it is not in conflict with the law or the governing documents, and b) the association's representative had the authority to enter into the settlement or the settlement is ratified by the board.

Notice. Associations must notify their members of both ADR and IDR dispute resolution procedures.

Updated by ADAMS KESSLER 5/7/2008

 
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